Terms of Purchase and Privacy

Terms of purchase and privacy policy

ABOUT US

Larus is a locally based travel agency owned by the company Larus d.o.o.. We are specialized in renting quality private villas with pools. We work directly with the owners to provide the best service and value to our clients. Our Philosophy is to ensure that our guests have a completely relaxing holiday. We check all the properties personally, take the photos ourselves and provide our clients with accurate information about the locations and the villas. The villas are under contract with Larus and they all have licences issued by the Ministry of Tourisam – Republic of Croatia. Our property managers are always available for assistance.

Larus travel agency by Larus d.o.o.
Agency ID: HR-AB-21-060266003
Put kapelice 47 b, HR-21220 Trogir, Croatia
OIB 06480156473, MBS 02695049,
Tax number.: HR06480156473
Phone: +385 91 950 86 56
Fax: +385 21 880 317
Email: larus.trogir@gmail.com

Terms of use – rules and instructions

After choosing your villa select your dates and the duration of your stay on the booking calendar. You will be able to select only available periods and the will show as a green selection on the calendar. Review your entry and click on “INQUIRY NOW”.

Step 1
The details of your inquiry request – review your selection and click continue. You can also review the general rental terms and conditions by clicking on the appropriate link.

Step 2
Enter your personal contact information and the number of adults, children and infants in your party.

If you have infants in your party baby cots and high chairs will be provided up to the number stated in the villa description. Only on demand.

If the property allow pets you will be also able to select the number of pets. The pet cleaning charge will be automatically added to the displayed total. The charge depends on the villa and it can be from 0 to 100 euros per pet per week.

You may also add a message if you have any requests or further questions.

Step 3
Review all the details of your inquiry request  and  your payment method. To secure your reservation we require a 50% down payment.
The down payment is non-refundable.
The damage deposit is due cash on arrival and it will be refunded on departure. Any damages will be deducted from the deposit amount.

PAYMENT METHOD

For the 50% down payment please select one of the following payment methods:

Bank transfers are accepted. (due within 3 days – additional terms apply)

Credit card payment: Master Card, Visa, American Express and Discovery are accepted. (due within 3 days – additional terms apply)

Pay Pal payments are accepted. (due within 3 days – additional terms apply)

Please note that if you use your credit, debit card or PayPal for the down payment, on advance amount we will add 3,5 % of advance amount to cover transaction fee.

 

For the rest payment (50% of the agreed accommodation price) please select one of the following payment methods:

a) 50% is due for payment immediately after the guest`s arrival, and the guest is obliged to pay immediately the rest directly to the owner in EUR in cash. There is no possibility to pay electronically (cards/PayPal) in the villa.

b) 50% in advance no later than 30 days before the arrival to the villa so that LAURS has enough time for forwarding the payment to the owner.
Bank transfers are accepted. (due 30 days before arrival)

Credit card payment: Master Card, Visa, American Express and Discovery are accepted. (due 30 days before arrival)

Pay Pal payments are accepted. (due 30 days before arrival)

Please note that if you use your credit, debit card or PayPal for the down payment, on advance amount we will add 3,5 % of advance amount to cover transaction fee.

Please note that if you use your credit, debit card or PayPal for the down payment your booking is instantly secured and you will receive a confirmation on the website and by email.

If you have selected a bank transfer for the down payment you will receive an email with all the details of your booking and instructions on how to proceed. To finalize the reservation you are required to follow the instructions in the email and confirm your reservation. After that you will receive payment details. You are required to make the payment in the next few days so we receive it in 3 working days. After that period if we are missing the down payment you will be contacted and your reservation can be canceled.

All the rates include VAT and tourist tax for all the members of your party.

PAYMENT BY PAYPAL INVOICE IS SECURE ( credit, debit card or PayPal )

Larus takes credit card data security very seriously. For that reason we use PayPal invoice ( credit, debit card or PayPal ) to securely handle credit card information. Learn more about PayPal invoice security practices.

PAYMENT BY FOREIGN CREDIT CARD

The amount that will be charged on your foreign credit card is in Euros (EUR). If you have a different currency on your credit card a conversion to Euros will be made by your credit card company. As a result of this conversion it is possible to have small deviations between the price shown on our web site and the one charged on your credit card. Larus can not be held responsible for any difference in price resulted by currency conversion. Please note that if you use your credit, debit card or PayPal for the down payment, on advance amount we will add 3,5 % of advance amount to cover transaction fee.

Step 4

CONFIRMATION

Once the online payment is performed, you will receive a confirmation of the payment and all details on your e-mail address.

CANCELLATION POLICY

If you would like to cancel your payment, it is necessary to contact us in written on larus.trogir@gmail.com and to explain reasons for the cancellation.

PRIVACY STATEMENT

Larus is committed to protect all personal data of their customers. We collect only the necessary, basic information about customers/ users that are necessary to fulfill our obligations. We inform our customers about the way we collect data and regularly give customers a choice about the use of their data, including the decision whether or not they want to remove their name from lists used for informing campaigns. All user information are strictly confidential and available only where such information are necessary for job performance. All Larus property managers and Villa owners are responsible for compliance with privacy principles.